The Diversity Pocketbook 

Linbert Spencer, author of The Diversity Pocketbook, believes firmly that combating discrimination, promoting equal opportunity and valuing the differences in individuals is morally, socially and economically advantageous. It adds value to an organisation – by making it more attractive to investors, would-be employees and customers – and improves output, both quality and quantity.

The Diversity Pocketbook is for everyone with responsibility for directing, managing, supervising or influencing others within an organisation. It describes how to: formulate a strategy that values diversity; implement such a strategy; recruit and train a more diverse workforce (the 5D’s – desire, definition, decision, determination and discipline); and set personal diversity and equality objectives. The appointment of a ‘diversity champion’ and dealing with grievances are also dealt with.

The Competencies Pocketbook 

Simply put, a competency describes the behaviour or actions that can be seen when a job is being done well. Organisations use competencies to get consistency in what they do, ensure people are treated equitably, enhance communications, improve stakeholder relationships and establish high standards of quality and performance.

The Competencies Pocketbook explains how to develop a competency framework, how to assess competencies and how to reap the benefits from both the individual’s and the organisation’s perspective. It also describes why some competency initiatives don’t work and how to make sure that yours does.

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