The Performance Management Pocketbook

'This book is for managers who care about their people and want to succeed through them and with them' writes Pam Jones, the author of The Performance Management Pocketbook and Programme Director of the Performance Through People Programme at Ashridge Management College. Enhancing the performance of individuals and teams is a major contributor to bottom-line results. It demands the use of a range of skills and techniques in the areas of leadership, delegation, coaching, performance review, communication, performance measurement, objective-setting, motivation, empowerment, teamworking and more. Pam Jones addresses each in turn. 'A clear and concise overview of this commonly misunderstood subject', concluded the review in Croner's Reference Book For Employers.

The Teamworking Pocketbook 

The Teamworking Pocketbook focuses on how to maximise team performance. Looks at the differences between groups and teams and between teambuilding and teamworking, the types of problems preventing teams from being effective, and offers plenty of practical advice for countering such difficulties. Leadership, conflict management and understanding group behaviour are among the many subjects covered in this 'hands-on' guide. Wrote Business Executive magazine: 'While much has been written about building teams in an attempt to get people to start working together, less has been said about what happens next during the performing or teamworking stage. Fleming helps redress the imbalance'.