Poor time
keeping, attitude, quality of work, behaviour, attendance...
As a line
manager, these are issues that frequently cause problems, and you can deal
with them successfully. Do you know how to:
- Get to the real root of the
problem?
- Apply your organisation's discipline policy correctly?
- Turn
behaviour and performance problems round?
- And in the worst case scenario
- make sure that you have been fair and stayed within the law?
The discipline process, when used correctly, should support, improve and
get team members back on track, by:
- setting standards of behaviour and performance
- letting people know what those standards are
- helping them to achieve and maintain them
- knowing what action may be taken if they fail to meet the standards
Using discipline procedures correctly relies on line managers having a
through understanding of the law, the different disciplinary processes and the
skills involved. This video training pack will provide clear and full training
in these areas.
The 20-minute drama video looks at three different case studies and shows
how the managers deal with the various stages.
Key skills and learning points
- how and why discipline procedures are important
- different types of dismissal procedures
- how to deal with issues formally and informally
- discipline interview technique
- the use of targets to bring performance up to an accepted standard
- the ACAS code of practice.
Pack content:
Video Drama -
24 minutes
Trainer's Guide
Self-study Workbook
This video can also be previewed, please call Tel: 01884
821870 for further information.