Poor performance or poor management?
How do your managers get
someone who isn't performing well to do better?
As a manager you expect good performance as standard. But what happens when
individual performance falls below your expectations? What are the fundamental
causes? What actions can you take to ensure your team members are at least
performing to the minimum standard acceptable? Many find confronting this
issue difficult. All too often it is dealt with badly - and the individual
ends up being punished for poor performance, rather than encourage and coached
to improve.
A practical solution
This best-selling drama, about a manager who
feels that one of his team is letting him down, will make your own managers
pause for thought. The powerful message is that when a manager listens to
their team and makes sure they set clear targets - they'll be amazed at what
their people can achieve.
Pull your Socks up! is full of practical tips on how to manage performance
by:
- setting and maintaining clear standards
- keeping records and having regular one-to-one reviews
- ensuring adequate training and resources
- providing encouragement and enthusiasm
- asking open questions and listening carefully
It also covers
what to do when:
- performance falls below acceptable standards
- poor performance persists over an unacceptable time period
Pack content:
Video Drama - 25 minutes
Trainer's Guide
Book
- Managing for High Performance
This video can also be previewed, please call Tel: 01884
821870 for further information.