Absenteeism hurts
When your people don't turn up for work -
they're missing deadlines, affecting team morale and losing your organisation
money.
Absenteeism, and how to deal with it, is every line manager's nightmare.
But, like it or not, it's an issue your managers have to handle sometimes. And
handle well.
And, because it's often a challenge they find difficult to deal with,
thorough training of your managers is key to overcoming the problem. It's the
only way to reduce your organisation's absenteeism rate.
In two interwoven case studies, Wish You Were Here tells the story of two
managers dealing with two quite different problems of absenteeism. It's up to
them to find out the reasons - and deal with them.
A step-by-step plan
Focusing on the 'return to work' interview,
Wish You Were Here gives managers a step-by-step plan for handling this
problem quickly and successfully:
- record all absences
- always have a return to work interview
- ask open-ended questions
- explore the reasons given for absence
- offer help and support
- set standards - and monitor them
- consider options and alternatives.
And, if attendance fails to
improve:
- seek specialist advice
- strictly adhere to procedures
- continue to communicate clearly at all times
Pack content:
Video Drama - 25 minutes
Trainer's Guide
Book
- Managing Attendance: Notes for Managers
This video can also be previewed, please call Tel: 01884
821870 for further information.