Managing is about people skills
To manage you need people
skills. Not just to get others to do things willingly and well - but to
encourage them and grow their enthusiasm, confidence and commitment.
A fortunate few naturally have the charisma of born leaders, but most
managers need to learn how to lead. They need help to recognise what makes
people tick and to develop behaviours that will get the very best out of each
member of their team.
Skills for new recruits - and old hands
Organisations often
develop managers from within existing teams - promoting those with excellent
technical skills and performance, but little or no experience of managing
people. Many new managers have to learn from role models who may still need to
learn people skills themselves.
This pack is based on one of our most successful courses. It's bursting
with help for managers and team leaders - and for many who've been in the role
for a while, including how to:
- understand the role of first-line management
- get it right with people - build trust and mutual respect
- visualise success - to make it happen
- delegate - not try to do it all, but empower others to do things for
themselves
- handle discipline effectively - set and maintain standards
- manage negative reaction to change
- use everyone's time well
- motivate people to do things willingly and well.
The detailed Trainer's Manual allows you to run the training when and where
it suits. Plus there's a copy of the book title Tips for People Managers - Top
tips, tactics and techniques for every management situation.
Pack content:
Video Drama - 30 minutes
Trainer's
Manual
Book - Tips for People Managers
This video can also be previewed, please call Tel: 01884
821870 for further information.