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A series of titles involving 9 hours study per title. Using these
resources as a part of a supported programme, the following
qualifications may be gained:
 | S/NVQ Management Level 3 |
| Certificate in Team Leadership |
| Certificate in Supervisory Management |
| S/NVQ Customer Service Level 2 |
| Introductory Certificate in Supervisory Management |
| Certificate in First Line Management |
| Newly appointed team leaders or supervisors |
| Anybody wanting to develop a particular management skill |
These materials are designed to develop and update the skills of
potential, newly appointed and experienced supervisors, team leaders
and managers, offering a choice of flexible, work-based materials to
improve individual and organisational performance.
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