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Learning Resources for Business Led Training, tel: 01884 821870

Audio Learning

 

                                                                      

 

 

            

 

New blended audio learning solutions consisting of self contained modules that blend audio CDs with a supporting e-learning tool and visual cue-cards which you can carry with you anywhere.

Essential Management Skills volume one            please click on the subject headings

Essential Management Skills volume two

Time Management Skills

Change Management

Finance for non-Financial Managers

Presentation Skills

Managing Performance

Networking Skills

Assertiveness & Influencing Skills

Communication Skills

Sales Skills

Sales Management

Marketing Skills

Health & Safety

 

To order, simply call us on 01884 821870,or fax orders to 01884 829168.

Or alternatively, you can e-mail your details and we'll call you back!

 

Essential Management Skills (Volume One) £295.00

Volume One focuses on understanding management, taking a future orientation, planning the future, making effective decisions, managing time and delegating, implementing more effective strategies for recruitment and selection, developing your team, leadership techniques, motivation techniques, and improving performance

bulletUnderstanding Management
bulletFuture Orientation
bulletPlanning the Future
bulletEffective Decision Making
bulletManaging Time and Delegating
bulletMore effective Recruitment and Selection
bulletDeveloping your Team
bulletLeadership Techniques
bulletMotivation Techniques
bulletImproving Performance

 

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Essential Management Skills (Volume Two) £295.00

The second part of the Essentials of Management programme, Volume Two focuses on managing assertively for results, management communication skills, successful meetings, managing budgets, leadership through joint problem-solving, performance management, the management of success with customers, the management of change, and continuing personal development

bulletManaging Assertively for Results
bulletManagement Communication Skills I
bulletManagement Communication Skills II
bulletManaging Meetings
bulletManaging Budgets
bulletLeadership through joint problem-solving
bulletManaging Performance Appraisals
bulletManaging for Success with Customers
bulletManaging Change
bulletContinuing Personal Development

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Time Management Skills £295.00

Have you ever caught yourself saying "I do not have the time". Time is the one truly finite resource - it is incapable of expansion. We each have 168 hours to spend every week, however we choose. So what is it that distinguishes the highly successful from average performers? The answer is in the way those 168 hours are invested. If you wish to achieve more, reduce stress and have time for the important things in life, then managing your time is vital.

bulletTime Management and Success
bulletUnderstanding the general principles of Time Management
bulletThe nature and purpose of planning
bulletSetting Priorities
bulletDealing with "Time Robbers"
bulletBad habits which waste time
bulletHow to make use of the time that you save
bulletImproving your Communication
bulletVital additional information for Managers
bulletThe Pareto Principle

 

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Leading Change £295.00

Change is happening in every field of business and implementing that change has now become a key responsibility for managers at all levels. This programme addresses the difficulties of changing the culture of any organisation with methods and techniques focused on overcoming resistance and successfully leading the change process.

bulletA Process for Leading Change
bulletApplying the Process in your Organisation
bulletWorking deep within the organisation
bulletThe Strategic Planning Process
bulletStrategic Planning
bulletLinking key drivers to Strategy and Capabilities
bulletA model for Implementing Change
bulletOther Useful Techniques
bulletBrain 'Dumping'
bulletUsing the Feedback Model
bulletPowerful Storytelling Techniques

 

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Finance for Non-Financial Managers £295.00

Sound financial awareness is a paramount requirement for managers today. Finance, accounts, budgeting and producing variance reports can all be a major headache for a manager who is well skilled at the operational aspects of their job but has never had to worry about financial concerns. A greater understanding of the fundamentals of how money works in business, spread throughout an organisations management, result in a sound financial structure and often then in increased profitability.

bulletThe Basics of Business Finance
bulletAccounting and Financial Statements
bulletJargon and Concepts
bulletThe Balance Sheet
bulletThe Profit and Loss Account
bulletCash Flows
bulletIntroduction to Financial Analysis
bulletFinancial Planning
bulletFinancial Reporting
bulletProject Appraisal
bulletImplications for Listed Companies
bulletCorporate Finance and Shareholding

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Health & Safety for Senior Managers £295.00

Focussing on the business implications of successful Health and Safety Management and the implications of legislation and enforcement, this excellent programme for senior managers simplifies a sometimes complex subject.

bulletCorporate Governance and Internal Controls
bulletSenior Management Responsibilities
bulletHealth and Safety Legislation
bulletThe Concept of Risk
bulletHealth and Safety Management
bulletRisk Assessment
bulletSafe Systems of Work
bulletPerformance Measurement
bulletRisk Communication
bulletAccident Prevention
bulletEnforcement

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Awesome Presentations £295.00

The Awesome Presentations: Convince, Persuade and Motivate programme will help you to avoid the common mistakes that occasional public speakers make and, maybe more importantly, give you methods and techniques for making your presentations interesting, effective and memorable.

bulletAn introduction to Public Speaking
bulletWhy Present?
bulletPreparing to Speak (Part 1)
bulletPreparing to Speak (Part 2)
bulletPreparing to Speak (Part 3)
bulletUsing and Abusing Speech Notes
bulletButterflies and Sweaty Palms
bulletWorking the Venue
bulletStand and Deliver (Part One)
bulletStand and Deliver (Part Two)
bulletStand and Deliver (Part Three)
bulletLet me tell you a Story
bulletAny Questions?

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Poor Results into Performance £295.00

To achieve your objectives as a manager, you have to make the most out of ALL of your resources - including staff, your most expensive and challenging resource of all. This informative programme will help you harness the power of your people by managing each of them as individuals towards better all-round performance.

bulletThe Truth About Your Staff
bulletUnderstanding Your Staff
bulletUnderstanding Individual Motivation
bulletUnderstanding Individual Team Contributions
bulletThe Impact of Career Perception
bulletRealising Potential - Good Contract
bulletRealising Potential - Developing Competence
bulletRealising Potential - Unlocking Confidence
bulletRealising Potential - Motivation
bulletLast Resorts

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Business Relationships and Networking £295.00

The Business Relationships and Networking audio learning programme is perfect for anyone in business who recognises that success in business is as much about who you know as what you know - including company leaders, senior directors, business managers, anyone involved with selling, and anyone simply looking to build a successful career.

bulletWhat is Business Networking?
bulletHow to maximise your Network
bulletHow to widen your Network
bulletMaking first impressions really count
bulletBeing interesting
bulletMore on being interesting
bulletFocusing and building on common ground
bulletHow professional is your Networking?

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Sales Skills Training

Overcoming Customer Objections £295.00

Research shows that very few customers ever buy without raising a number of objections. The Methods and Techniques for overcoming customer objections audio development programme also incorporates "The top 30 customer objections" - providing key information to help you successfully work with your customers to overcome "resistance to buying" in any business.

bulletIntroduction and definitions of objections
bulletDeveloping the qualities for successful objection handling
bulletThe ten golden-rules of objection handling
bulletThe process for handling objections
bulletThe Big 3 Objections
bulletObjections based on Time
bulletObjections based on Information
bulletObjections based on the Competition
bulletObjections based on Money
bulletObjections based on Relevance
bulletObjections based on Authority
bulletObjections based on Disruption

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Higher Level Selling Skills £295.00

Drawing on a wealth of Neuro Linguistic Programming (NLP) techniques for achieving excellence, this programme analyses the approaches, thought-processes and winning techniques of the world's best salespeople. An important programme for anyone involved in selling, the Higher Level Selling programme looks at what actually influences people to make decisions at the deepest level.

bulletWhat is Neuro-Linguistic Programming
bulletWhat makes a Great Salesperson?
bulletKeys to Success / Achievable Outcomes
bulletHarnessing Beliefs and Values for Sales Success
bulletManaging your Mental and Emotional State
bulletManaging your Focus
bulletWhy People Buy Things
bulletSTEP ONE - Building Rapport
bulletSTEP TWO - Million Pound Questions
bulletSTEP THREE - Finding the Need
bulletSTEP FOUR - Meeting your Prospect's Needs
bulletSTEP FIVE - Formally Closing the Sale

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Sales Management and Motivation £295.00 (Best-Seller)

Sales managers in modern competitive companies have to complete a diverse range of tasks. Whoever interacts with and guides people has a great responsibility to the company and to the employees. This audio programme outlines and explains 12 laws of Psychology chosen from a multiplicity of psychological laws which are of particular importance to Sales Management. It provides managers with methods and techniques for interaction with employees on a daily basis.

bulletManagement by Appreciation of Performance
bulletManagement by Staff Assessment
bulletManagement by Delegation
bulletManagement by Attribution
bulletManagement as an Exchange Process
bulletManagement Through Teamwork
bulletManagement by Motivation
bulletManagement through agreement on Objectives
bulletManagement by Criticism
bulletManagement with Flexibility
bulletManagement by Example
bulletManagement by Understanding

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General Business Skills Training

Assertiveness & Influencing Skills £295.00 (Best-Seller)

It is important for staff at all levels to think about how they interact with others and particularly about the effects of what they do or say. The Assertiveness Skills audio development programme is designed to further the understanding of what is useful and what is effective in approaches to others. The main emphasis is on behaviour we find difficult to handle.

bulletDifferent Behavioural Styles and their Effects
bulletBeliefs, Perceptions and Learnt Behaviour
bulletAssertive Rights and Responsibilities
bulletAssertiveness in Practice
bulletPreparing to be Assertive
bulletHaving influence
bulletStating views and opinions
bulletExpressing your feelings
bulletStating Expectations and Applying Incentives & Pressure
bulletResponsive Influencing skills

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Key Communication Skills £295.00 (Best-Seller)

Ineffective communication is a serious personal and organisational problem. Through self-analysis, role plays and skills development delegates are given the means to become more effective communicators. Important areas covered in the Communication Skills audio programme include: body language, hidden agendas, introductions, handling aggression, voice modulation, self barriers and listening skills. Users of the programme will become more confident in handling subordinates, peers and their managers.

bulletWhat is Communication?
bulletCommunication Confidence
bulletBarriers to Effective Communication
bulletOvercoming the Barriers
bulletBecoming even more Effective
bulletDifferent Behavioural Styles and their Effects
bulletAssertiveness in Practice
bulletPreparing to be Assertive
bulletNegotiation Skills
bulletBody language and behaviour

 

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Dealing with Difficult People £24.99 (Discounted Demo Programme)

The programme provides skills for coping with anger, tackling hostility and contending with a lack of professionalism as well as dealing with insulting behaviour, communicating with an overly aggressive boss, or working with a difficult co-worker. It also offers advice for handling personality clash, preventing conflict from arising and dealing with conflict when it does.

bulletDealing with anger, hostility and lack of professionalism
bulletThe different types of difficult people
bulletThe role of conflict in daily life
bulletThe truth about personality clashes
bulletMethods and techniques for preventing conflict
bulletBehaviours for dealing with conflict when it happens
bulletReal-world techniques for dealing with conflict

 

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PR for Results
(Public Relations Skills)
£295.00

Marketing Skills for Busy Managers

Professional PR / Public Relations techniques help you achieve promotional objectives, enhance your corporate image and build your business in the long-term.

The information in this programme will help you identify promotional targets, conceive and deliver the most effective message for a given objective, understand the media and write quality press releases, as well as provide ideas and techniques to achieve maximum media coverage

bulletIntroduction and definitions of PR / Public Relations
bulletThe organisation's Marketing Mix
bulletThe organisation's Promotion Mix
bulletDefining Corporate Identity
bulletThe PR / Public Relations Transfer Process
bulletResearching the Key Message
bulletDefining your Key Message
bulletReaching your Target Audience
bulletPreparing Media Lists
bulletUnderstanding the Press
bulletGetting into print / media placement
bulletProducing Newsworthy Copy
bulletFour methods for Getting into print / media placement
bulletUseful techniques when making contact with Journalists
bulletCreating successful Press Releases
bulletPress Releases
bulletCreating Photo Opportunities
bulletDealing with Bad Publicity
bulletManaging your own PR office and working with PR Consultants

 

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Last modified: 05/11/10