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FAST Coaching:
Developing Managers Who Coach as They Manage
Most coaching within organisations is done by managers, and yet most managers
have received little or no training for this role. Given the value of coaching
in growing performance, retention and motivation of staff failing to prepare
managers to coach is wasting valuable resources. FAST Coaching provides a
resource for trainers and coaches so that managers can be trained in key
coaching skills,
Based on the best selling coaching book ‘Coaching to Solutions’, author Carole
Pemberton provides a flexible resource that can be used in short or extended
training sessions.
The DVD stars Ewen Mcintosh (Keith from the The Office) as a manager who is
committed to coaching 4 very different staff to raise their performance. He
does this by using the FAST coaching approach.
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Focussed |
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Action Oriented |
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Solution Building |
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Timely |
In 12 short work based scenarios team members are coached using a range of
coaching skills drawn from Solution Focussed Thinking.
Programme includes:
The DVD is supported by a 2 day training programme design, participant’s
workbook and Powerpoint slides on CD-Rom. The package also includes a copy of
Coaching to Solutions book.
Price: DVD package £495.00 (plus VAT and delivery)
 To
order, simply call us on
01884 821870,or fax orders to
01884 829168.
Or
alternatively, you can e-mail your
details and we'll call you back!
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From faking it to making it
One-to-one coaching in the real world
This programme
provides managers with the skills to guide and encourage individuals towards
greater performance.
Based on the
successful Channel 4 TV series, Faking It, this new programme will
provide both newcomers and experienced managers with a practical framework that
can be used to coach others, which will empower and improve productivity.
Using a real-life example from the series, the programme demonstrates how Sian
Evans, a reserved professional cellist, was trained to become a London club DJ
over the course of one month by a team of coaches.
After being taken from her countryside lifestyle to London, Sian was taught how
to mix records and given dance lessons and a crash-course in clubbing culture.
With the aid of expert coaching she received, Sian was successfully transformed
and was able to convince a panel of experts that she was a seasoned DJ.
The programme uses strong simple messages, which are easy for managers who need
to learn the fundamentals of coaching to understand and relate to their own
circumstances.
These messages include identifying the objective with the learner at the outset,
understanding the importance of building skills, confidence and attitude, and
taking the process one step at a time.
Successful coaching is a rewarding experience, not just for the learner whose
abilities are enhanced and horizons widened, but also for the coach.
The benefits
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Real-life examples of successful coaching |
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Engaging way to look at the subject area of coaching
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A clear structure for learning coaching skills
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Relevant for all levels of team development
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Versatile resource for a range of managers and coaches
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Practical structure and useful mnemonic
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Also available as a self-learn resource |
Programme includes: video (23 mins), Trainer’s guide, PowerPoint slides /
OHPs on disc, Quick guide.
Price: DVD £1199.00, Rental: £299.00 (plus VAT and delivery)
To
order, simply call us on
01884 821870,or fax orders to
01884 829168.
Or
alternatively, you can e-mail your
details and we'll call you back!
Top of Page
Pass it on: coaching skills for managers
To give managers the coaching skills they need to guide and encourage their
people towards greater performance.
About the programme
Coaching is vital, but frequently neglected. Whilst line managers are
increasingly expected to take on the responsibility for coaching, very few are
truly trained to do so. A recent CIPD survey showed that 63% were involved in
coaching activity, with organisations looking to create in-house coaching
capability rather than recruit external coaches on an ad hoc basis. Yet, a
meagre 2% of respondents trained their line managers to do it.
In addition, line managers may feel they're far too busy and not see its
importance. But coaching is a mainstream management role ' it's essential that
managers pass on knowledge & develop the skills of the people who work for them.
Effective coaching helps people to progress and contribute more fully to the
business objectives and ensures that individuals get the one-to-one guidance
they need to perform to the best of their ability.
Pass it on: coaching
skills for managers is our brand new September 2007 release. Written
by Armando Iannucci ('The thick of it' & 'I'm Alan Partridge') it uses clear
messaging, humour and practical, believable examples of how to get coaching
right (and wrong). It also demonstrates the way in which effective coaching can
facilitate development through any organisation and how personally rewarding it
is for the coach too.
Core programme - key learning messages:
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Identify The Goals ' set targets
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Promote Discovery - Don't just
provide all the answers |
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Encourage ' through praise and
constructive criticism |
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Treat as equals |
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Admit your own mistakes |
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Listen actively |
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Follow up |
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Check on progress
Additional video support clips:
-Why coach?
-What coaching isn't -mentoring and one to one training
-What is coaching?
-Vacancies and opportunities
-The G.R.O.W. model
The programme is designed for use in short learning
modules and can be built into a 90 minute, half day or full day course with
the use of the accompanying Learning Resource Pack materials. |
Information: featuring Rob Brydon, Will Smith
and Meredith McNeill
Programme includes:
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DVD (25 mins)
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DVD extras (11 mins)
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Course leaders guide
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Group training workbook
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Self-study workbook
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PowerPoint® presentation slides
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Price: DVD £1299.00, Rental: £299.00 (plus VAT and delivery)
To
order, simply call us on
01884 821870,or fax orders to
01884 829168.
Or
alternatively, you can e-mail your
details and we'll call you back!
Top of Page
The
helping hand
Coaching skills for managers
To ensure managers
identify skills needs in their teams, and act upon them in order to improve
people’s performance.
About the
programme
The helping hand shows managers that understanding the need for coaching,
and then learning how to coach, is an essential part of their jobs. In this
amusing drama, a manager who knows nothing about coaching has plenty to learn.
The manager needs to identify which tasks a team member could take
responsibility for, and coach him or her accordingly. He learns how to identify
exactly where the need for coaching lies, how to conduct the coaching itself,
and how to monitor the results.
This comprehensive programme shows how, with the right teaching, the manager is
able to improve people’s performance and motivation, and that coaching is an
invaluable tool for helping individuals and the business develop together.
The benefits
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Valuable tool for all levels of management
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Supports courses on management and leadership skills
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A clear structure for learning coaching skills
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Uses the proven right-way, wrong-way approach |
Programme includes:
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Video (37 mins)
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Meeting break video
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Course leader’s guide
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Delegate worksheets on disk
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Powerpoint slides
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Self-study workbook on disk
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Price: DVD £1299.00, Rental: £299.00 (plus VAT and delivery)
To
order, simply call us on
01884 821870,or fax orders to
01884 829168.
Or
alternatively, you can e-mail your
details and we'll call you back!
Top of Page
You'll
soon get the hang of it
The techniques of one-to-one training
The rules to follow
to teach people in your care how to do a job.
About the
programme
You’ll soon get the hang of it is the definitive programme on the
techniques of one-to-one training. Written and presented by Hugh Laurie, it
looks at both the theory and practice of training in a typically humorous and
memorable fashion.
It explains how important it is for managers and team leaders to have the skills
to teach people in their care. It introduces a variety of scenarios - in a
warehouse, an office, a hotel and even a dentist’s surgery - to demonstrate the
psychology of why people want to learn and then how to help them.
Managers must undertake careful preparation and understand what is to be taught,
and to whom the teaching is to be given. The lessons show how to put the
training into context, break the process into digestible chunks, and ensure the
trainee practises at every step. This must be followed by praise and
encouragement, and with a review at every stage of progress.
As Hugh Laurie points out: "It’s human nature to want to learn; the desire is
already there. A trainer’s job is to give it a nudge every now and then."
The benefits
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Introduces teaching skills to people with staff responsibilities
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Well-structured lessons with visual examples
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Various scenarios that are easy to relate to
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Highly watchable, highly engaging |
Programme includes:
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Video (27 mins)
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Meeting break video
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Course leader’s guide
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Delegate worksheets on disk
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Powerpoint slides
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Self-study workbook on disk.
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Price: DVD £1299.00, Rental: £299.00 (plus VAT and delivery)
To
order, simply call us on
01884 821870,or fax orders to
01884 829168.
Or
alternatively, you can e-mail your
details and we'll call you back!
Top of Page
Coaching for Success
Formal training is not the only way of improving
performance.
Coaching, too, is an extremely powerful way of expanding
business skills and hands-on capabilities - both for the teacher and trainee.
Good coaching fosters teamwork, boosting confidence and trust.
Coaching for Success will help your people get the best from each other. Using
examples within the Avondale Publishing Company, staff learn why coaching is
necessary and how it can help both themselves and their organisation.
The course explains the chemistry of the coaching partnership and gives
practical, step-by-step guidance on working through the coaching process. The
five key stages (establish current competence; agree the learning objectives;
create the hands-on opportunity; give feedback; recap and summarise) are
identified and explored. The Coaching for Success CD-ROM is split into two
modules: Module 1 - Principles, Process and Applications / Module 2 - Skills,
Styles and Opportunities / These modules are not available separately.
The video version of Coaching for Success includes three training session
outlines: one for directors and senior managers, one for middle managers and
supervisors, and one for all other employees.
Key Learning Areas
| Learning through hands-on coaching
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| Coaching is a partnership and demands trust
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| The five-step coaching process
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| Fostering continuous improvement and development
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| Using mistakes as a learning aid
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| Improving performance with regular, constructive feedback |
Programme includes:
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Main
video 25 minutes
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Summary video 11 minutes
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Presenter's Guide
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3 Session Plans
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OHPs and Handouts (printable from CD).
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Price: Video & e-learning CD, £650.00 ea.(plus VAT and delivery)
To
order, simply call us on
01884 821870,or fax orders to
01884 829168.
Or
alternatively, you can e-mail your
details and we'll call you back!
Top of Page
Prepare for Some Tips
This is essential viewing for everyone who supervises and
trains others.
The video reveals the story of George, the inventory
manager, who tends to blame incompetent staff for the problems they are having.
Then, whilst on an adventure based executive training programme, he is taught
how to jump out of a plane. The techniques used by his parachute training
instructor are a revelation. He discovers a five-step process for on-the- job
training - preparation; telling your learners the big picture; illustrating how
the job is done; having the learner practice the work; and finally supporting
the learner as they become proficient in the newly acquired skills.
Key Learning Areas
| Training preparation
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| Communicating the goal
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| Illustrating methods and processes
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| Encouraging practice
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| Supporting learners |
Programme includes: Running time: 25 minutes, Learners
Guide, Handouts and OHPs.
Price: Video £650.00 (plus VAT and delivery)
To
order, simply call us on
01884 821870,or fax orders to
01884 829168.
Or
alternatively, you can e-mail your
details and we'll call you back!
Top of Page
Coaching for Results
THE COMPLETE COACHING PACKAGE
Coaching for Results is a comprehensive training resource that will help turn
managers into effective coaches. Combining drama, documentary interviews and a
real-life coaching session, the package demonstrates how to coach successfully
by developing a set of simple listening and questioning skills, and applying
them.
Strong coaching skills are invaluable to any business. Through effective
coaching, managers can encourage and motivate staff, change attitudes, bring in
new ideas and increase job satisfaction. Coaching for Results presents a
three-step model to enable your managers to introduce a coaching culture into
your organisation by:
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introducing the problem in a non-threatening way
and exploring the use of cause-and-effect questions |
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drawing out a solution from the individual being
coached, and checking understanding of ideas |
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agreeing a follow-up plan and setting review
dates. |
The Resource Video expands upon this three-step model and shows coaching in
practice. Three short programmes examine:
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Coaching Skills - which employs humour to show how
coaching differs from other apparently similar people management skills |
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Coaching Live - a fly-on-the-wall documentary that
illustrates successful coaching in real life |
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Making a Case for Coaching - Brooke Bond Foods has
successfully
introduced a coaching system in its production plants. By empowering staff to
solve their own problems, the time taken over completing a vital task is cut
from two days to two hours! |
By setting clear objectives and following key principles, the managers in
your business will have all the necessary strategies and resources to implement
an effective coaching culture.
CONTENTS
| 25-minute Video |
| 45-minute Resource Video |
| 25-minute Self-Study Video |
| Training Guide (40 pages) |
| Coaching Resource Guide
(32 pages) |
| Self-Study Workbook (64 pages) |
PRICE: DVD £1199.00
(plus VAT and delivery)
To
order, simply call us on
01884 821870,or fax orders to
01884 829168.
Or
alternatively, you can e-mail your
details and we'll call you back!
Top of Page
When the Coach is You!
These days, coaching isn't only the responsibility of the manager. Any team
member may be called upon to coach a co-worker. This video walks viewers through
the practical steps to increasing success for coaches and learners in any
organization. You'll visit an accounting office, a factory and service centre as
workers resist and stumble through the coaching process, finally learning to
create positive outcomes.
This important training tool explores the perspective of both coach and
learner. You will watch purchasing administrator Wes try to move Peggy from
one-on-one vendor ordering to an online purchasing system. His incomplete
coaching results in an ordering snafu on Peggy's part. Ultimately they learn to
work together to make the coaching process successful.
In the factory, shop foreman Michelle enlists Hector to help a co-worker
increase productivity. Hector's not too keen on losing his own time on the line
but in the end sees that teaching Arnold what he has learned over the years not
only improves his co-worker's skills and efficiency, but increases the entire
shop's productivity.
At the service centre, veteran service representative Todd is none too
pleased to have a freshman rep assigned to coach him on calls. His defensiveness
and stubbornness make it difficult for him to take Vicki's suggestions but
Vicki's coaching allows him to see how his technical proficiency could be
balanced with a greater sensitivity toward client needs.
You will watch the evolution of these encounters, skipping from one scenario
to the next as each pair illustrates the skills necessary for successful
coaching.
Viewers will explore how to:
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prepare the learner |
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demonstrate for the learner the skills desired
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establish and maintain a positive coaching atmosphere
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let the learner perform his/her newly learned skills
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follow up |
Program Contents: 18 min video, Leader's Guide.
Price: DVD £299.00 (plus VAT and delivery)
To
order, simply call us on
01884 821870,or fax orders to
01884 829168.
Or
alternatively, you can e-mail your
details and we'll call you back!
Practical Coach
Coaching is all about inspiring, encouraging, and challenging your team. It's
as simple as noticing how your team is performing and then letting them know you
notice. In other words, coaching is the process of letting people know that what
they do matters to you. This film offers sensible advice to encouraging good
work, correcting poor work, using good judgement and caring about each member of
your team.
Think of the people in your life who helped you get where you are today. All
the "coaches" who were there for you, who cared about you, and who were honest
with you when you needed it most. Now it's your turn! Coaching is all about
making the best of the ups and downs that your team members experience every
single day. Great coaching comes from knowing how to do this gently, directly
and sincerely.
From getting good work repeated to correcting poor work in a positive way, to
turning dead-end performances around, The Practical Coach offers sensible
advice for coaches who care. Film and television personality Michael Horton
hosts this light-hearted look at the everyday challenges and pleasures of
coaching great work.
Viewers will learn how let their team members know they matter:
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Identifies 'best practice' -
approaches they can take when giving feedback to others |
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Establish relationships to fire-up,
support and maintain their learning |
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Can be used as group training or
self study.
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Programme includes: DVD (35 mins), Course leader's guide and Workbook
Price: DVD £1199.00 (plus VAT and delivery)
To
order, simply call us on
01884 821870,or fax orders to
01884 829168.
Or
alternatively, you can e-mail your
details and we'll call you back!
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