Video brings a training session to life. Our Free advice
will help you choose the most effective titles to meet your business objectives
in the following categories.
Managing People :
Leadership, Motivation, Coaching, Delegation, Team Work, Absenteeism,
Aggression, Induction.
Communication :
Team
Briefing, Meetings, Listening, Body Language, Negotiating, Presentation
Skills, Assertiveness.
Management Skills :
Time
Management, Empowerment, Problem Solving, Projects, Planning, Stress
Management, Decision Making.
Customer Care :
Telephone
Skills, Complaint Handling, Customer Service, Face to Face.
Selling Skills :
Telesales, Basic Sales Techniques, Closing, Objection Handling, Face to Face,
Exhibitions.
Marketing :
Product/ Price/ Place/ Promotion Explained, Product Launch, TV Adverts,
Market Research, Marketing ; Holidays/ Hotels/ Theme Parks/ Leisure/ On the
Web.
Diversity & Equal Opportunities : Disability, Flexibility at Work, Diversity in Teams, Harassment at
Work, Work Life Balance, Counselling, Recruitment, Discipline.
Quality Systems :
TQM, Continuous Improvement, Auditing, ISO 9000, ISO 14000.
Manufacturing :
Production Planning, Inventory Control, JIT, KanBan, Benchmarking, Cellular
Processing, Lean Manufacturing, Zero Defects, MRP, Six Sigma.
Health & Safety :
Fire &
Evacuation, Electrical, Manual Handling, Noise, Flammable Liquids, Workstation
Ergonomics, PPE, COSHH, Risk Assessment, Confined Spaces, Fork Lift Trucks,
Working at Height.
Tourism : The Impact of
Tourism, Adapting to Change, Hotel & Leisure Systems. Case Studies.
Please call or complete and submit the form below indicating your
required subject area or brief description of your training objectives and
we will endeavour to meet your needs.
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Title
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E-mail
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Last modified:
04/18/08