Challenging Behaviour encourages people to take responsibility for their own behaviours. This will lead to an awareness of behaviour that others may find inappropriate (even if the person had no intention of causing distress), and also have the confidence to challenge inappropriate behaviour is either received or observed.

Challenging Behaviour is designed to be used flexibly over one or more sessions. Part 1 is a series of dramatised scenarios and interviews with experts, which illustrate key points, critical behaviours and practical tips to help employees and managers deal more effectively with inappropriate behaviour.

Part 2 is a sequence of trigger scenes designed to build on the key points covered in Part 1 and promote thought and discussion.

*Source: University of Manchester's Institute of Science and Technology (UMIST) survey.

Contents: 25 minute DVD, Trainer’s Notes/Self Study Guide

Price: £995.00 + carriage + VAT

BULLY BEWARE: bullying & harassment at work

Bully Beware is the complete training and action kit for any organisation which is serious about preventing bullying and harassment at work, and dealing with them when they occur.

The pack consists of three videos (on DVD or VHS) with a CD-rom of printable resources including a training guide, worksheets and handouts which users can print in unlimited quantities.

Designed for all staff, this programme gets people to think about their behaviour and raises awareness of bullying and harassment, highlights responsibilities for all staff and managers, outlines organisation policies and procedures for dignity at work and the options to stop bullying and harassment and prevent their recurrence, shows staff how to take personal action.

Designed for managers, this programme encourages them to take a variety of early and informal actions to keep the workplace free from bullying and harassment by spotting and stopping inappropriate behaviour and nipping it in the bud. It includes scenes on how not to do it. It shows listening, feedback, coaching, dispute resolution and mediation skills.

This programme looks at a more serious case of bullying. It contains everything managers need to know about taking formal action, conducting an investigation and responding to counter complaints. It discusses how opportunities are sometimes missed for resolving problems informally before formal action becomes necessary.

The new resource has been produced with sponsorship from the Institute of Psychiatry at Kings College London, Lloyds TSB, Bristol City Council, TMS Consultants and Challenge Consultancy.

Price: £595.00 each part or £1200.00 all three parts (+VAT and delivery).

Bullying Prevention - Employee Awareness & Response

Workplace Bullying is real!  Occupational health and safety laws now require protection for psychological hazards as well as physical hazards.

Penalties and compensation claims relating to workplace bulling are rapidly rising.

Employers must:

1. provide a safe workplace for their employees;

2. develop a workplace culture that ensures a zero tolerance to workplace bullying.

Regular education and training is essential for the legal protection of you and your employees.

Duty of Care is a specialist producer of workplace training programs in the areas of sexual harassment, discrimination, workplace bullying and related areas. 

Superbly produced and carefully researched the Duty of Care Workplace Bullying programs are regarded as the best available and provide a step-by-step approach for all business on the prevention of workplace bullying. 

This program contains essential OH&S training for all your employees

Employees will learn: