Workplace Violence

Learning Resources for Business Led Training, tel: 01884 821870

Working with aggression All violence is unacceptable

illustrates how to manage aggressive behaviour.

About the programme
Violence and aggression at work can be emotional as well as physical. This powerful drama, based on the research of specialist consultant Roy Braithwaite, will help people manage aggressive situations at work by seeing how such behaviour is expressed.

It covers the body language and verbal indicators of aggression, diffusion techniques and preparation and ideas for reducing risk and preventing violence. Written materials also provide information and exercises on levels of acceptable behaviour, causes of aggression, anger and its constructive use, assertive communication and body and verbal language from a multi-ethnic perspective.

The benefits

	Comprehensive, wide-ranging and high-impact resource
	Note: for realism, video contains language that may be found offensive

Style: Drama/documentary

Programme includes: DVD (39 mins), Manual

Price: £1199.00 Rental £299.00 (+VAT & delivery)

To book your Preview click here

To order, simply call us on 01884 821870,or fax orders to 01884 829168.

Or alternatively, you can e-mail your details and we'll call you back!

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Coping With Violence And Aggression

21 short sequences of potentially violent situations based on real incidents act as triggers.

A series of twenty-one short sequences of potentially violent situations based on real incidents shot from the point of view of staff coming on to the scene.
Designed to act as triggers to role play and/or discussions.
Covers difficulties likely to be encountered in probation, residential and day care institutions, the street, domestic environments, and reception areas in government departments.
A set of teaching notes is supplied with the tape.

Audience: staff who may have to confront potentially violent situations in their dealings with clients or the general public.

Running time: 12 mins

Price: VHS £69.95 (+VAT & Delivery)

A guide for Public Sector employees who interface with the general public. This resource is aimed at line managers leading discussions in training sessions. Four dramatized scenarios demonstrate that dangerous situations can arise at any time and provide some simple techniques to defuse that situation.

Video: 24 minute video in four modules to create awareness and prompt discussion.

Please note: this video does contain strong language.

Managers Handbook: Presentation script, training guidelines and discussion notes

Price: DVD £249.00 +VAT and delivery

This programme deals with the increasing problem of workplace violence. What can cause workplace violence and some steps which can be taken to alleviate the problem.

Description

There are a number of reasons why an organisation needs to focus on the threat posed by increased violence at work. Violence can impact physically, psychologically and financially on a business and it’s employees. Low morale and a rise in absenteeism can occur. Adverse publicity when cases are reported in the media can also result.

Examples of Workplace Violence Include:

	Intimidation (physical and psychological)
	Threats (both verbal and physical)
	Racial abuse
	Sexual harassment
	Aggressive behaviour

Section Summary

Topics covered in this title include:

	Is Workplace Violence A Problem?
	Impact Of Violence At Work
	Causes Of Workplace Violence
	What Can You Do About IT?
	You Don't Have To Put Up With It?

Running Time: 22mins

Price: DVD:- £349.00 (+VAT & delivery)

To book your Preview click here

To order, simply call us on 01884 821870,or fax orders to 01884 829168.

Or alternatively, you can e-mail your details and we'll call you back!

Top of Page

Send mail to info@iol-uk.co.uk with questions or comments about this web site. Last modified: 04/18/08

Send mail to info@iol-uk.co.uk with questions or comments about this web site.
Last modified: 04/18/08